At Looksavebuy.com we do not want you to buy products you cannot use or do not want. We allow returns for any reason under the following guidelines:
We have a 30 day refund on most items (see our exceptions on the return policy page). For smartphones, mobile devices (including tablets and phones) and computers it’s 14 days.
Shipping charges are non refundable.
Returns will be for the purchase price of the item (s) ordered.
In most circumstances you are required to pay for return shipping to us. We may, at our sole discretion, waive this charge if requested.
To initiate the return, you must contact us using one of the ways outlined on the contact us page or by logging into your account, locating the item on your orders page and initiating the return process.
You must return your item along with all original packaging in its original box in the same shipping box or envelope or bag it was sent to you.
You may use a label provided by us or your own label once you have received authorization to return your item.
If returning a bundle, and a discount was applied to items within that bundle, please return all items. If any item within the bundle is not returned, you will be charged the full price of the item (s) not returned.
If there was a reduction in shipping (i.e. free shipping) and the order no longer qualifies for free shipping (i.e. the price of the item is less than the requirement for free shipping) you will be charged the shipping cost of the item not returned.
Items returned used may incur a restocking fee and be credited in the form of store credit. Both conditions are at our discretion.
While most items are returnable, used screen protectors are not. Please see the return policy page for more details.